Scopus
YÖKSİS DOI Eşleşti
SJR Q1
Quality of relationship on information technology outsourcing for organizational success in hospitality industry
Journal of Hospitality and Tourism Technology · Ekim 2014
YÖKSİS Kayıtları
Quality of relationship on information technology outsourcing for organizational success in hospitality industry
Journal of Hospitality and Tourism Technology · 2014 SSCI 2 atıf
Prof. Dr. ALİ ŞÜKRÜ ÇETİNKAYA →
YÖKSİS Kayıtları — ISSN Eşleşmesi
Quality of relationship on information technology outsourcing for organizational success in hospitality industry
2014 ISSN: 1757-9880 SSCI 2 atıf
Prof. Dr. ALİ ŞÜKRÜ ÇETİNKAYA →
Makale Bilgileri
ISSN17579880
Yayın TarihiEkim 2014
Cilt / Sayfa5 · 229-244
Scopus ID2-s2.0-84915803586
Özet
Purpose – This paper aims to investigate the effects of vendor – client relationship on organizational success in the hospitality industry. The relationship between vendors and clients regarding information technology outsourcing does not always go in harmony. In the viewpoint of hospitality practitioners, information technology (IT) providers do not necessarily abide by the given promises stated on contracts, all the time. The service flows, which are mostly generated by the lack of quality relationship between vendors and clients directly affect hotels’ organizational performance.
Yazarlar (3)
1
Ali Sukru Cetinkaya
2
Mehmet Ergul
3
Muzaffer Uysal
Anahtar Kelimeler
Information technology outsourcing
IT outsourcing relationships quality
IT outsourcing service quality
IT outsourcing success
Organizational performance
Kurumlar
San Francisco State University
San Francisco United States
Selçuk Üniversitesi
Selçuklu Turkey
Virginia Polytechnic Institute and State University
Blacksburg United States
Scimago Dergi (ISSN Eşleşmesi)
Journal of Hospitality and Tourism Technology
Q1
SJR Skoru1,785
H-Index66
YayıncıEmarald Group Publishing Ltd
ÜlkeUnited Kingdom
Computer Science Applications (Q1)
Information Systems (Q1)
Tourism, Leisure and Hospitality Management (Q1)
Metrikler
19
Atıf
3
Yazar
5
Anahtar Kelime