Scopus
🔓 Açık Erişim YÖKSİS DOI Eşleşti
SJR Q3
Emergency, veterinary clinical services and patient owners satisfaction criteria scales in animal hospitals: Validity and reliability study
Ankara Universitesi Veteriner Fakultesi Dergisi · Ocak 2019
YÖKSİS Kayıtları
Emergency, Veterinary Clinical Services and Patient Owners Satisfaction Criteria Scales in Animal Hospitals: Validity and Reliability Study
Ankara Universitesi Veteriner Fakultesi Dergisi · 2019 SCI-Expanded
Doç. Dr. BURAK MAT →
Emergency, Veterinary Clinical Services and Patient Owners Satisfaction Criteria Scales in Animal Hospitals: Validity and Reliability Study
Ankara Universitesi Veteriner Fakultesi Dergisi · 2019 SCI-Expanded
Prof. Dr. MUSTAFA BAHADIR ÇEVRİMLİ →
Emergency, Veterinary Clinical Services and Patient Owners Satisfaction Criteria Scales in Animal Hospitals: Validity and Reliability Study
Ankara Universitesi Veteriner Fakultesi Dergisi · 2019 SCI-Expanded
Prof. Dr. AYTEKİN GÜNLÜ →
YÖKSİS Kayıtları — ISSN Eşleşmesi
Serum ceruloplasmin and paraoxonase-1 levels in ovariectomized and ovariohysterectomized dogs
2015 ISSN: 1300-0861 SCI-Expanded
Doç. Dr. KÜBRA KARAKAŞ ALKAN →
The role of different trehalose concentrations and cooling rates in freezing of ram semen
2009 ISSN: 1300-0861 SCI-Expanded 5 atıf
Prof. Dr. MUSTAFA NUMAN BUCAK →
Effects of dietary sepiolite on performance egg quality and some blood parameters in laying hens
2016 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. SUZAN YALÇIN →
Effects of brooder machine rearing method in the first week on fattening performance, carcass characteristics, meat quality and some blood parameters of Pekin ducks
2015 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. SUZAN YALÇIN →
The Determination of Situation and Breed Charecteristics of Turkish Rahvan Horse in Turkey
2010 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. AYTEKİN GÜNLÜ →
Financial losses due to lameness in dairy herds in Burdur, Kirklareli and Konya Provinces Turkey
2010 ISSN: 1300-0861 SCI
Prof. Dr. AYTEKİN GÜNLÜ →
A Comparison of Egg Quality Characteristics of Partridge and Pheasant Eggs P colchicus A graeca
2010 ISSN: 1300-0861 SSCI
Prof. Dr. AYTEKİN GÜNLÜ →
Effects of dietary yeast cell wall on performance egg quality and humoral immune response in laying hens
2014 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. SUZAN YALÇIN →
Effects of hypothyroidism and hyperthyroidism on hematological parameters in rats
2016 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. ERCAN KESKİN →
Kuru döneme çıkarken enfekte ve sağlıklı meme loblarında California Mastitis Test ve somatik hücre sayısı ile bakteriyolojik muayene sonuçlarının karşılaştırılması
2014 ISSN: 1300-0861 SCI-Expanded
Doç. Dr. HASAN ALKAN →
Serum ceruloplasmin and paraoxonase-1 levels in ovariectomized and ovariohysterectomized dogs
2015 ISSN: 1300-0861 SCI-Expanded
Doç. Dr. HASAN ALKAN →
Investigation of mycotoxin residues in poultry feeds by LC MS/MS method
2017 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. HALİS UĞUZ →
Chewing lice (Phthiraptera: Amblycera, Ischnocera) of some aquatic birds in Konya province, Turkey, new records for Turkish fauna
2017 ISSN: 1300-0861 SCI-Expanded
Doç. Dr. ONUR CEYLAN →
The effects of various essential oils Carvacrol Cinnamaldehyde Thymol having antimicrobial properties that are applied to broilerlitter on litter hygiene and broiler performance
2011 ISSN: 1300-0861 SCI
Prof. Dr. İSKENDER YILDIRIM →
LimuzinXJersey melezi ve Holştayn ırkı tosunlarda optimal besi süresinin tespiti üzerine bir araştırma
1996 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. AYTEKİN GÜNLÜ →
Histomorphometric examination of the pineal gland in foals and adult horses
2018 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. SADULLAH BAHAR →
The light microscopic investigation of the effects of in-ovo administered bisphenol A (BPA) on the development of testes
2018 ISSN: 1300-0861 SCI-Expanded
Prof. Dr. EMRAH SUR →
Histomorphometric examination of the pineal gland in foals and adult horses.
2018 ISSN: 1300-0861 SCI-Expanded Q4
Prof. Dr. SADULLAH BAHAR →
Makale Bilgileri
ISSN13000861
Yayın TarihiOcak 2019
Cilt / Sayfa66 · 247-254
Scopus ID2-s2.0-85077004057
Erişim🔓 Açık Erişim
Özet
Veterinary clinics and animal hospitals need to be able to meet patient expectations at the highest level and increase their level of satisfaction. It plays an important role in the profitability, productivity and sustainability of animal health service providers. In this context, the aim of the study is to develop a measurement tool about the satisfaction of patient owners and to carry out the validity and reliability study of this measurement tool. The construct validity of the Patient Ownership Satisfaction Criteria Scale (HSMK-Ö), Patient Ownership Satisfaction Rating Scale (HSMD-A) and Veterinary Clinical Satisfaction Scale (VKHM-Ö). The power analysis (80.121% strength) performed prior to starting the study was applied to 212 patients whose outcome was determined. To ensure structural validity; Cronbach alpha (α) coefficient was used in reliability analyzes. Factor analysis was applied for validity analysis. HSMK-Ö; HSMD-A; VKHM-Ö items were identified as a one-factor structure as a result of the Varimax rotation method. In the developed scales, the cronbach alpha (α) reliability coefficients calculated for 14 items in HSMK-E, 8 items in HSMDA and 18 items in VKHM-Ö were 0.759; 0.936; 0.778. When the total variance explained, there is only one factor in HSMK-Ö and VKHM-Ö in HSMD-A, and this measured value is 58.06% for each scale; 61.375%; 70.39% can be said to be measured. It can be said that HSMK-Ö, HSMD-A and VKHM-Ö measuring instruments are valid and reliable. Expanding the utilization of of satisfaction studies in patients with different sample groups is proposed to be held in Turkey.
Yazarlar (5)
1
Mustafa Bahadır Çevrimli
ORCID: 0000-0001-5888-242X
2
Burak Mat
ORCID: 0000-0002-0455-8736
3
Aytekin Gunlu
4
Mustafa Agah Tekindal
ORCID: 0000-0002-4060-7048
5
Zehra Günlü
ORCID: 0000-0003-3399-7065
Anahtar Kelimeler
Animal hospital
Patient ownership
Reliability
Satisfaction
Scale development
Validity
Kurumlar
Selçuk Üniversitesi
Selçuklu Turkey
Scimago Dergi (ISSN Eşleşmesi)
Ankara Universitesi Veteriner Fakultesi Dergisi
Q3
OA
SJR Skoru0,271
H-Index19
YayıncıAnkara University
ÜlkeTurkey
Animal Science and Zoology (Q3)
Veterinary (miscellaneous) (Q3)
Metrikler
2
Atıf
5
Yazar
6
Anahtar Kelime