Biometry is the science that enables living things to be distinguished by examining their physical and behavioral characteristics. The facial recognition system (FCS) is a kind of biometric system. FCS provides a unique mathematical model by determining the distance between the cheekbones, chin, nose, eyes, jawline, and similar positions using the facial features of the persons. Determining the gender and age group of chosen persons' from face images is the main purpose of this study. It is targeted to distinguish the gender of the person and to obtain information about the person is children or adults by making essential works on the images. Convolutional neural network (CNN) is one of the deep face recognition algorithms that widely used to recognize facial images. This study is suggested as a study that detects noise in images using the fuzzy logic-based filter method and classifies this cleared data by gender using the matrix completion and CNN. TensorFlow which is a machine learning library that used to train and tests deep learning methods is used for experiments. The customer photographs taken during using the system are transformed into a matrix expression through a system trained using this algorithm. The obtained results indicated that the offered technique detects age and gender with a 96% accuracy value and 1.145 seconds time.